Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrea

Andrea

November 6, 2024

5  out of  5
rating by Andrea
"Carolina and Deven work diligently for your needs. Great team to have on your side for all your insurance needs. Their service is excellent. Highly recommend."
We responded:
"We are happy to have you guys in our office and glad to hear that the transition of your insurance over to the Carolina Espinoza State Farm Agency has been positive. Thank you for choosing local!"
Profile photo of Natasha Wendt

Natasha Wendt

November 5, 2024

5  out of  5
rating by Natasha Wendt
"I've been a client of Carolina's for years now. Her team is always happy to take my calls when I have weird questions, or mishaps like getting a rock through my windshield. It's a pleasure to recommend them to anyone looking for insurance."
We responded:
"We appreciate you Natasha and we too continue to enjoy working with you! Thank you for being a loyal customer and choosing our local State Farm agency!"
Profile photo of VM OP

VM OP

November 4, 2024

5  out of  5
rating by VM OP
"Deven took the time to carefully present all the options available and explain the value of each compared to our current plan and other quotes we’ve been provided. His commitment to finding the best products to fit our needs helped us decide to switch our home and auto policies to be managed by their team. Would recommend them to all individuals and families looking for comprehensive coverage or any other needs that can be addressed by this team."
We responded:
"We appreciate your feedback and are happy to hear that you were given options that best fit your needs. We stive for unsurpassed customer satisfaction while still making sure that our customers have proper coverage. Thanks again for choosing the Carolina Espinoza State Farm Agency!"
Profile photo of Ruprads

Ruprads

October 22, 2024

5  out of  5
rating by Ruprads
"We were referred by a family member. Very pleased ! Deven was informed, knowledgeable and very pleasant. Unlike other companies we have been with, we were encouraged to call with questions or concerns. They definitely make you feel like they are there to help you navigate your insurance needs. Very different experience than we’ve had from previous companies. HIGHLY recommend.As a plus, just nice people who go the extra mile."
We responded:
"Welcome to our State Farm Family! We are grateful that you have chosen to work with our local agency and as the owner I am glad to hear that you found your meeting with Deven educational. We always strive for great customer satisfaction, so thank you again for taking the time to provide this great review of the Espinoza State Farm Agency!"
Profile photo of Karin McKeone

Karin McKeone

October 21, 2024

5  out of  5
rating by Karin McKeone
"No muss, no fuss. Called and received estimates, costs and consultation. Appreciated straight forward info and local agent availability. Compared with other companies and agents where there were ongoing back and forth calls needed to get information."
We responded:
"Karin, we are happy to have you as a new customer this year! Thanks for the great review and glad to hear that your onboarding experience was positive!"
Profile photo of April G

April G

October 8, 2024

5  out of  5
rating by April G
"We've worked with this office for two years since moving to Iowa City. Both Carolina and Julian have been incredibly helpful with all our questions as new homeowners. We've been dealing with a tree that fell on our roof earlier this summer, and this office has gone above and beyond in responsive communication and making sure the claim is resolved accurately. We highly recommend them!"
We responded:
"Thank you for the positive feedback especially regarding your claim! Home claims can often be difficult to navigate, so we also appreciate your patience as well. Thank you for supporting our local business at the Carolina Espinoza State Farm Agency!"
Profile photo of Patty Guilfoyle

Patty Guilfoyle

October 7, 2024

5  out of  5
rating by Patty Guilfoyle
"It was a pleasure to do business with this company. They gave us a lot of information to consider and helped us navigate all of it. Deven was very helpful. That is the reason for switching to State Farm."
We responded:
"Welcome to the Carolina Espinoza State Farm Agency! I am glad to hear your onboarding experience was beneficial and positive. The Espinoza team looks forward to working with you and your family! "
Profile photo of Cindy Wilson

Cindy Wilson

October 4, 2024

5  out of  5
rating by Cindy Wilson
"Great experience with Devon. Nothing was rushed. My many answers were answered. So many options were discussed and explained. The staff is so friendly and experienced. I left a happy camper!"
We responded:
"Cindy, thank you for taking the time to share your wonderful experience regarding your interaction with Deven! I am glad to hear that his experience and knowledge was beneficial and that you left feeling well-informed. We look forward to serving you again in the future and thank you for choosing the Carolina Espinoza State Farm Agency!"
Profile photo of Camille deJorna

Camille deJorna

October 2, 2024

5  out of  5
rating by Camille deJorna
"I am so fortunate to have my auto, home and life insurance coverage with Carolina Espinoza! She and her office staff are thoughtful, responsive and solution oriented. They live up to the State Farm promise, "Like a good neighbor, State Farm is there!""
We responded:
"Camille, thank you for the lovely review and we appreciate you as well. It is always a pleasure working with you!"
Profile photo of Bullet Proof

Bullet Proof

September 24, 2024

5  out of  5
rating by Bullet Proof
"The BEST agent I have ever had. They have helped on a claim when I needed direction. Deven personally took the time to set up a permanent life insurance policy building cash value. The area needs more agents like the Espinoza team highly recommend!"
We responded:
"Thank you for acknowledging Deven and the Carolina Espinoza State Farm team. We make it a priority to make sure our customers are taken care of and are also educated on products that add-value and help protect them and their families for the unforeseen events in life."
Profile photo of Luis Mendoza

Luis Mendoza

September 10, 2024

5  out of  5
rating by Luis Mendoza
"We wish that we would have reached out to Deven and Carolina years ago! It was refreshing to physically sit down with a professional to discuss our current and future goals in order to, decide if switching providers was the best fit for us overall. Deven took the time and shared his knowledge (not just a sales pitch) to help us gain a more thorough understanding of home and vehicle insurance. This was especially important to us as we have a new teen driver. Deven welcomed every question and was patient with us during the decision-making process. After receiving quotes from 2 other agencies we ultimately decided that SFIA was the best in rates and coverage. We left the office knowing that Deven will be there if we need him in the future and that we have the insurance coverage that will protect our family and assets. Thanks so much Deven!"
We responded:
"Stephanie & Luis, we are so happy that you decided to move forward with the Carolina Espinoza State Farm Agency! We love being a resource for our customers and we look forward to helping you navigate the insurance world! Welcome again to our State Farm Family!"
Profile photo of Carol Moreno

Carol Moreno

September 6, 2024

5  out of  5
rating by Carol Moreno
"Always 5 star service day and night Carol Moreno"
We responded:
"Thanks Carol! We appreciate you & Ed!"
Profile photo of Rolando Sanchez

Rolando Sanchez

August 30, 2024

5  out of  5
rating by Rolando Sanchez
"My experience with this agency has been phenomenal. The customer service is personalized and outstanding. You always feel they got your back. I have several policies with state farm and this agency (umbrella, car, condo, etc). Recently i had a car incident, and the agency response was fantastic. The sense of urgency and reliability was impressive. I would highly recommend this agency."
We responded:
"Rolando, thank you for the positive feedback and acknowledgement. We appreciate all of our customers and always want everyone to experience individualized service. Thank you for your continued trust in State Farm and the Carolina Espinoza State Farm Agency!"
Profile photo of Maria Marin

Maria Marin

August 30, 2024

5  out of  5
rating by Maria Marin
"They are all awesome people they really help you out and take the time to explain everything you need and are very patient"
We responded:
"We appreciate you Maria! Thank you for your continued support and choosing to go local for your insurance needs!"
Profile photo of Mugahid Osman

Mugahid Osman

August 23, 2024

5  out of  5
rating by Mugahid Osman
"Great office worker,good hospitality,very knowledgeable and very detailed. My monthly payment is way less than I used to pay with my previous insurance company.l really thank you very much."
We responded:
"Mugahid, it's always a good day when we can get you better coverage and a Personalized Price Plan in your budget! Thank you for selecting the Carolina Espinoza State Farm Agency!"
Profile photo of Mick Bennett

Mick Bennett

August 16, 2024

5  out of  5
rating by Mick Bennett
"Always there always helpful always great!"
We responded:
"Thank you! We appreciate your business!"
Profile photo of Deborah Kratz

Deborah Kratz

August 16, 2024

5  out of  5
rating by Deborah Kratz
"Staff always return my calls promptly. I feel I can call and ask questions anytime, big or small."
We responded:
"Deb, thanks for trusting us with your insurance needs over the years! Glad to hear that you continue to receive our consistent, customer experience at the Carolina Espinoza State Farm Agency!"
Profile photo of carri tanner

carri tanner

August 13, 2024

5  out of  5
rating by carri tanner
"Julian Bujanowski was wonderful answered all my questions and concerns..Receptionist was great too very friendly .."
We responded:
"Carri, glad to hear your recent interaction was positive. Thank you for being a long-time customer of State Farm and the Carolina Espinoza State Farm Agency!"
Profile photo of Tim Shrader

Tim Shrader

August 2, 2024

5  out of  5
rating by Tim Shrader
"I just loved working with Carolina and her team. They were very helpful in bundling all of my policies together with State Farm plus saving money! What a breath of fresh air to work face to face with a local agent again, she was very knowledgeable and fun to work with. Nice Job!"
We responded:
"Tim, we appreciate you and are glad you are part of our State Farm family! We look forward to serving you and your family for years to come! Thank you for choosing local and most importantly the Espinoza State Farm Agency!"
Profile photo of David Groves

David Groves

July 18, 2024

5  out of  5
rating by David Groves
"Carolina is great! She’s quick to respond and has taken care of all our insurance needs."
We responded:
"Thank you for the 5-star review! We have always enjoyed working with you and Allegra! Thank you for continuing to place your trust in the Espinoza State Farm Agency!"
Profile photo of Sheri Payne

Sheri Payne

July 16, 2024

5  out of  5
rating by Sheri Payne
"Very happy with Carolina and Deven with State Farm. They always take great care of us for all of our insurance needs. Very friendly and helpful. They make you feel like you’re part of the family."
We responded:
"Sheri, we have always enjoyed working with you and your family! Thank you for placing your continued trust with the Espinoza State Farm Agency."
Profile photo of cory Schooley Barnes

cory Schooley Barnes

July 11, 2024

5  out of  5
rating by cory Schooley Barnes
"Deven was amazing at finding us the best rate."
We responded:
"Thanks! Glad to hear you were able to save!!!"
Profile photo of Kathy Stech

Kathy Stech

July 2, 2024

5  out of  5
rating by Kathy Stech
"My husband and I had a Zoom call with Julian last week. He was so knowledgeable and personable and made us feel very comfortable. I don’t think we’d had an insurance ‘checkup’ since 2005 or 2006 so there were lots to go over. He was great. Thanks, Julian!"
We responded:
"Kathy, thank you for the awesome review! I am glad to hear that you found your review beneficial, and that Julian was such a great resource! We are so glad that you continue to be a customer of the Carolina Espinoza State Farm agency!"
Profile photo of Dale Rublaitus

Dale Rublaitus

June 26, 2024

5  out of  5
rating by Dale Rublaitus
"Excellent service!"
We responded:
"Thank you!"
Profile photo of David Boekholder

David Boekholder

June 20, 2024

5  out of  5
rating by David Boekholder
"Always have positive results,staff are very good and attentive to my needs.Definitely recommend."
We responded:
"Glad to hear you continue to have a great customer service experience each time you interact with the Carolina Espinoza State Farm Agency! We appreciate you!"